Unable to create a new account in WHM

If you are seeing this message when you try to create a new account in your WHM reseller hosting account:

“You do not have access to create that package (0)!”

This implies you have not defined a Package via WHM first before trying to create a new account.


WHM add new package


After you have defined a Package using WHM go back to the new account creation page and be sure to select the package you have just created.


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