FTP login problems Imprimir

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The most common case of failed FTP logins is use of an incorrect login name format.

The correct format for FTP login usernames created via the cPanel FTP accounts section is:

ftpaccountname@yourdomainname.com

If your domain is yourdomain.com and you’ve created an account called "test" via the FTP tool in cPanel the login details would be entered as:

Username: test@yourdomain.com
Password: As set in cPanel

This does not apply to your mail cPanel username provided on your welcome email which does not require the domain as part of the username and should be entered as specified in your welcome email.

 


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