FTP login problems

By far the most common case of failed FTP logins is use of an incorrect login name format. The correct format for FTP login usernames is:

ftpaccountname@yourdomainname.com

If your domain is www.yourdomain.com and you’ve created an account called "mary" via the FTP tool in cPanel the login details would be entered as such:

Username: mary@yourdomain.com
Password: As set in cPanel

 

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